Guardian completely changed our perspective on a credit card processor. Supportive, cooperative, and caring. These three words do not even put into words the amount of time and care that the team at Guardian put in for us. There were several occasions their team was on the phone with us in the middle of the night getting issues taken care of. Not only are they saving us money, but they are also a company you can depend on!
We've had a great relationship with Guardian at all of the retail stores we own. I will be honest, as many rates as there are on credit card processing, it's hard to make heads or tails of the bill. I have always found Guardian to be honest, straightforward, and super helpful on any questions I had. Guardian has built a solid, reputable business.
Instead of hammering us with sales pitches like so many other credit card processing companies, Guardian invested in a relationship with us based on trust and transparency. They clearly explained our rates, how they would save us money, and have delivered even more in savings than they quoted. From my experience with several different merchant processors, Guardian provides the best product and service in the industry.
We're very pleased the services of Guardian. We love using the Paytrace website. It's quick and easy. Our reporting needs have been satisfied with a huge time savings. Our rates are competitive they fully explained how to use the system to get the best rates with each credit card transaction.